Use Alert Builder to enable/disable specific System Alerts that were added by the Alert Setup window. The Hot Key and Menu Name can also be changed.
The Alert ID for System Alerts is auto-generated when Alerts for a window are enabled in Alert Setup. System Alert IDs are between 1 and 21,999. User-created Alerts are numbered 22,000 and above.
In the example below we are going to change the Hot Key and Menu Name that are used to open the Add/Edit Alert window for a Sales Transaction. We will also disable the Customer Alert pop-up. To follow along with these steps, first, in Alert Setup mark the box next to SOP: Sales Transaction Entry.
The first step is to locate the Alert you want to change. This requires some understanding of the Dexterity names of windows and fields. For example, Sales Transaction Entry is called SOP_Entry.
Click the Alert ID Lookup button to open the Lookup Alert ID window:
Mark the Show System Alerts box. The window will redisplay to show System Alerts.
Change the Alert Type dropdown box to SOP, then enter sop_entry into the Containing search box.
The window will now show only Alert triggers attached to the SOP_Entry window.
Expand the Scrolling window view:
The Alert ID will not necessarily be 1. System Alerts are numbered in the sequence by which they were enabled. Double-click on the Alert shown above.
Limited changes are allowed to System Alerts. You can Activate/Deactivate a System Alert, or change its Hot Key and Menu Name.
The following Hot Keys can be used:
- A to Z (capital A to capital Z)
- p to z (lower case p to lower case z). These map to F1 to F11, so using “p” will result in the Hot Key CTRL + F1, and “q” will result in CTRL+F2.
Click SAVE to save the changed Alert.
Return to the Alert Lookup, repeat the steps above to restrict the display to SOP_Entry, and locate the Alert shown below.
The pop-up alerts are usually generated by a “focus” trigger on a field. For a Customer Alert, the “focus” trigger on Customer Number fires when a Customer Number is entered into the field.
Double-click on the Alert shown above. On the Alert Builder window, unmark the ACTIVATE checkbox, and save the Alert. The “View Customer Alert” menu option will still be available, but the Alert will no longer pop-open when a Customer Number is entered.