Alerts >> Alerts Setup

Navigation: Tools >> Setup >> Company >> Setup GP PowerPack. On the GP PowerPack window click the GoTo button >> Alerts – Enable/Disable

The Alerts Setup window is used to enable/disable a set of Alerts by GP window. Enabling Alerts for a window may turn on a large number of alerts, some of which you may not want to have active. Alert Builder, covered in the next section, can be used to further refine Alerts by enabling/disabling specific Alerts on each window.

Alert Background Color: Set a background color for the Alert View window (shown below). Setting a bright color can help grab attention when the Alert pops-open.

Alert Window Type: There are two options: (1) Require Acknowledgement, and (2) Allow to Remain Open. The first option opens the Alert as a “warning”—the window comes to the foreground and it must be closed before continuing.

The second option displays Alerts as informational messages, similar to how Notes windows work. The Alert will pop into the foreground when it needs to display a new Alert, but the window can remain open. Additionally, multiple Alerts windows can be open at the same time (i.e. if there is a Customer Alert on Sales Transaction Entry, and then also an Item Alert).

The following table shows the Alerts enabled by marking each checkbox in the Alert Setup window.

Location	Alerts
IV: Item Maintenance	Add/Edit Item Alert Alert pop-up when Item Number is entered This alert must be enabled to be able to create Item Alerts. In any other location that refers to “View Item Alert”, the Item Alert is created by the Add/Edit Alert menu on Item Maintenance.
IV: Item Transaction Entry	Add/Edit Item Transaction Alert (attached to the transaction) Alert pop-up when Transaction is selected View Item Alert. Item Alert pop-up when Item is entered
IV: Item Transaction Inquiry – Add/Edit Alert	Add/Edit Transaction Alert. Since the inquiry displays posted transactions, enabling Add/Edit on the Inquiry window means that an Alert on a posted transaction could be edited. Alert pop-up when Transaction is selected View Item Alert
IV: Item Transaction Inquiry – View Only Alert	View Transaction Alert. The Alert is not editable. Alert pop-up when Transaction is selected. View Item Alert
IV: Item Transfer Entry	Add/Edit Item Transfer Alert (attached to the transaction). Alert pop-up when a transaction is selected View Item Alert Alert pop-up when Item is selected
PM: Apply Payables Documents	View Vendor Alert Alert pop-up when Vendor is selected
PM: Payables Manual Payment Entry	View Vendor Alert Alert pop-up when Vendor is selected
PM:Payables Transaction Entry	View Vendor Alert Alert pop-up when Vendor is selected
PM: Vendor Maintenance	Add/Edit Vendor Alert Alert pop-up when Vendor is selected. This alert must be enabled to be able to create Vendor Alerts. For other location that refers to View Vendor Alert, the Vendor Alert is created by the Add/Edit Alert menu on Vendor Maintenance.
POP: Purchase Order Entry	Add/Edit Purchase Order Alert Purchase Order Alert pop-up when PO is selected View Vendor Alert Vendor Alert pop-up when Vendor is selected View Item Alert Item Alert pop-up when Item is selected The Item Alerts in this location work on both the main window, and the Detail Entry window. The PO Alert links to Vendor, Sales (SOP-POP Links), and Service Call Alerts, so if a PO has a SOP-POP Link and the linked Sales Order has an Alert, that alert will pull-through and display when the PO is selected.
POP: Purchase Order Inquiry Zoom – Add/Edit Alert	Add/Edit Purchase Order Alert. Since this is an Inquiry window, enabling the Add/Edit Alert allows adding or changing alerts on historical documents. PO Alert pop-up when PO is selected View Item Alert The PO Alert links to Vendor, Sales (SOP-POP Links), and Service Call Alerts, so if a PO has a SOP-POP Link and the linked Sales Order has an Alert, that alert will pull-through and display when the PO is selected.
POP: Purchase Order Inquiry Zoom – View Only Alert	View PO Alert PO Alert pop-up when PO is selected View Item Alert The PO Alert links to Vendor, Sales (SOP-POP Links), and Service Call Alerts, so if a PO has a SOP-POP Link and the linked Sales Order has an Alert, that alert will pull-through and display when the PO is selected.
POP: Purchasing Invoice Entry	View PO Alert PO Alert pop-up when PO is selected View Vendor Alert Vendor Alert pop-up when Vendor is selected View Item Alert Item Alert pop-up when Item is selected The PO Alert links to Vendor, Sales (SOP-POP Links), and Service Call Alerts, so if a PO has a SOP-POP Link and the linked Sales Order has an Alert, that alert will pull-through and display when the PO is selected.
POP: Receivings Transaction Entry	View PO Alert PO Alert pop-up when PO is selected View Vendor Alert Vendor Alert pop-up when Vendor is selected View Item Alert Item Alert pop-up when Item is selected The PO Alert links to Vendor, Sales (SOP-POP Links), and Service Call Alerts, so if a PO has a SOP-POP Link and the linked Sales Order has an Alert, that alert will pull-through and display when the PO is selected.
RM: Apply Sales Documents	View Customer Alert Customer Alert pop-up when Customer is selected View Credit Document Alert (i.e. an Alert attached to a Cash Receipt) View Debit Document Alert (i.e. an Alert attached to a Sales Invoice).
RM: Cash Receipts Entry	Add/Edit Cash Receipt Alert Cash Receipt Alert pop-up when document is selected View Customer Alert Customer Alert pop-up when Customer is selected
RM: Customer Maintenance	Add/Edit Customer Alert Customer Alert pop-up when Customer is selected This alert must be enabled to create Customer Alerts. Any location that refers to View Customer Alert will display the Alert created on the Customer in Customer Maintenance.
RM: Receivables Transaction Entry	Add/Edit Receivables Transaction alert (an Alert attached to the transaction) Receivables Transaction Alert pop-up when transaction is selected View Customer Alert Customer Alert pop-up when Customer is selected
SOP: Sales Transaction Entry	Add/Edit Transaction Alert Transaction Alert pop-up when a transaction is selected View Customer Alert Customer Alert pop-up when Customer is selected View Item Alert Item Alert pop-up when Item is selected. Item Alerts work on both the main window and the Detail Entry window. The Transaction Alert links to POP and Customer Alerts. If there is a SOP-POP link and the PO has an Alert, it will pop-up when the Sales Transaction is selected. Likewise, if the Customer has an alert, it will pop-open when the transaction is selected.
SOP: Sales Transaction Inquiry Zoom – Add/Edit	Add/Edit transaction Alert Transaction alert pop-up when transaction is selected
SOP: Sales Transaction Inquiry Zoom – View Only	View transaction Alert Transaction alert pop-up when transaction is selected
SVC: Configuration Maintenance	Add/Edit Configuration Alert Configuration Alert pop-up when Configuration is selected View Equipment Alert Equipment Alert pop-up when Equipment is selected View Customer Alert Customer Alert pop-up when Customer is selected View Item Alert Item Alert pop-up when Item is selected
SVC: Contract Entry/Update	Add/Edit Contract Alert Contract Alert pop-up when a Contract is selected View Customer Alert Customer Alert pop-up when a Customer is selected View Item Alert – Contract Item Alert pop-up when a contract Item is selected View Item Alert – Non Covered Item Alert pop-up when a non-covered Item is selected View Equipment Alert Equipment Alert pop-up when an Equipment record is selected
SVC: Desktop Audit	View Equipment Alert Equipment Alert pop-up when an Equipment record is selected
SVC: Equipment Inquiry – Add/Edit	Add/Edit Equipment Alert Equipment Alert pop-up when an Equipment record is selected.
SVC: Equipment Inquiry – View Only	View Equipment Alert Equipment Alert pop-up when an Equipment record is selected.
SVC: Equipment Maintenance	Add/Edit Equipment Alert Equipment Alert pop-up when an Equipment record is selected View Customer Alert Customer Alert pop-up when a Customer is selected. This alert must be enabled to add/edit Alerts on Equipment records. Any location that refers to View Equipment Alert will display the Alert attached to the Equipment record created in this window.
SVC: Equipment Service Calls	This is not the Service Call window. Go to Inquiry >> Service Call Mgmt >> Equipment Service Calls View Equipment Alert Equipment Alert pop-up when an Equipment record is selected View Service Call alert
SVC: Inventory Receipts	View Transfer Alert Transfer Alert pop-up when a transaction is selected View Item Alert
SVC: Inventory Transfers	Add/Edit Transfer Alert Transfer Alert pop-up when a transaction is selected View Item Alert Item Alert pop-up when an Item is selected
SVC: RMA Entry/Update	Add/Edit RMA Alert RMA Alert pop-up when an RMA is selected View Customer Alert Customer Alert pop-up when a Customer is selected View Item Alert – Return Item Return Item Alert pop-up when a Return Item is selected View Item Alert – Misc Item Misc Item Alert pop-up when a Misc Item is selected View Equipment Alert – Misc Misc Item Equipment Alert pop-up when an Equipment record is selected
SVC: Service Call Entry/Update	Add/Edit Service Call Alert Service Call Alert pop-up and a Service Call is selected View Customer Alert Customer Alert pop-up when a Customer is selected View Item Alert Item Alert pop-up when an Item is selected View Item Alert – Parts Item Alert pop-up when a Parts Item is selected View Item Alert – Additional Item Alert pop-up when an Additional Item is selected View Equipment Alert Equipment Alert pop-up and an Equipment record is selected View PO Alert – Additional View PO Alert – Expenses View PO Alert – Parts
SVC: Service Call Inquiry – Add/Edit	Add/Edit Service Call Alert Service Call Alert pop-up when a Service Call is selected View Customer Alert View Item Alert View Item Alert – Parts View Item Alert – Additional View Equipment Alert View PO Alert – Additional View PO Alert – Expenses View PO Alert – Parts
SVC: Service Call Inquiry – View Only	View Service Call Alert Service Call Alert pop-up when a Service Call is selected View Customer Alert View Item Alert View Item Alert – Parts View Item Alert – Additional View Equipment Alert View PO Alert – Additional View PO Alert – Expenses View PO Alert – Parts
SVC: Work Order Entry/Update	Add/Edit Depot Work Order Alert Work Order Alert pop-up when a WO is selected View Item Alert – Inbound Inbound Item Alert pop-up and an Item is selected View Item Alert – Outbound Outbound Item Alert pop-up when an Item is selected View Item Alert – Parts Parts list Item Alert pop-up when an Item is selected View Equipment Alert – Inbound Equipment Alert pop-up and an Inbound Equipment record is selected View Customer Alert Customer Alert pop-up when a Customer is selected View PO Alert – Parts

Alert Background Color: the color of the Alert View window can be changed to help draw attention to the alert.