Question: The registration key is OK in the registration window. If I got to Alert Setup, nothing is selected. If I go to Alert Builder, there are no Alert IDs. It appears as though all the data related to Alerts is gone.
Answer: To provide the ability to see ALL registered modules (or unregistered modules) we moved some items (Alerts and Login Monitor) from the GoTo button into the main Setup window. If you were on a build prior to the builds listed below, and move to a build after the builds below, this change will affect you. You will need to go into the GP PowerPack Setup window are mark the checkbox next to Alerts or Login Monitor to "enable" those features.
V12.1.133 / 14.1.76 / 16.1.44 / 18.1.16 Changes 26-MAR-2019
* Setup window: (1) moved Alerts, Login Monitor, and System Access Lock from the GoTo button into main window, (2) The main window now has an option to view both registered and unregistered modules